WARRANTY POLICY
we provide warranty support for all our products
- Warranty only applies to the original owner accompanied by proof-of-purchase receipt.
- Bearings or components showing signs of improper installation including but not limited to striking, galling, or scoring to the bearing or component surfaces will void the warranty.
- Claims from normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misappropriation will void the warranty.
- Products found to be defective in material and/or workmanship will be repaired or replaced at the sole discretion of the Manufacturer.
- Freight charges for returned items are the responsibility of the customer.
👉 To start a warranty claim for a product purchased from us, please submit our warranty form:
PRODUCT WARRANTY COVERAGE
below is a list of products and their warranty coverage
Limited Lifetime
The following products include a limited lifetime warranty against wear and manufacturing defects.
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Bottom Brackets (Maxhit by EnduroBearing)
Maxhit Bottom Brackets must be serviced annually by a professional mechanic (watch the video). Failure to do so will void the warranty. Properly servicing these bearings includes thoroughly cleaning and re-greasing the bearing using the following Enduro greases
- Maxhit Bottom Brackets: Enduro XD15 Speed Grease (item # GR-011)
Headsets (Maxhit by EnduroBearing)
Maxhit Headsets must be serviced annually by a professional mechanic (watch the video). Failure to do so will void the warranty. Properly servicing these bearings includes thoroughly cleaning and re-greasing the bearing using the following Enduro greases
- Maxhit Headsets: Enduro MAX Grease (item # GR-009)
Stainless Steel Headset Bearings
All 440C Stainless Steel Headset Bearings are warranted for life. We do not recommend servicing these bearings given the fitment of the seals to the bearing races.
Limited 2-Year
The following products include a limited 2-year warranty against wear and manufacturing defects.
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Bottom Bracket Bearings (Ceramic and Stainless Steel)
Enduro 440C Stainless Steel bearings and “CH” and “BO” Ceramic-Hybrid bearings perform best when properly maintained. These bearings must be serviced every 6-months by a professional mechanic (watch the video). Failure to do so will void the warranty. Properly servicing the bearings includes thoroughly cleaning and re-greasing the bearing using Enduro XD15 Speed Grease(item # GR-011).
Headset Bearings (Chromium Steel)
All Chromium Steel and Black Oxide coated Chromium Steel Headset Bearings are warranted for 2-years. These bearings must be serviced every 6-months by a professional mechanic. Failure to do so will void the warranty. Properly servicing the bearings includes thoroughly cleaning and re-greasing the bearings with Enduro MAX Grease (item # GR-009).
Hub Bearings (Ceramic and Stainless Steel)
Enduro 440C Stainless Steel bearings and “CH” and “BO” Ceramic-Hybrid bearings perform best when properly maintained. These bearings must be serviced every 6-months by a professional mechanic (watch the video). Failure to do so will void the warranty. Properly servicing the bearings includes thoroughly cleaning and re-greasing the bearing using Enduro XD15 Speed Grease(item # GR-011).
Tools for Bearing Removal/Installation (EnduroBearings)
Enduro Tools, when properly used should last for years. We recommended wiping the tools clean after each use and on occasional using a light coating Enduro MAX Grease on all threaded areas.
Limited 1-Year
The following products include a limited 1-year warranty against wear and manufacturing defects.
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Bottom Bracket Bearings (Chromium Steel)
Enduro 52100 Chromium Steel bearings perform best when properly maintained. These bearings must be serviced every 6-months by a professional mechanic (watch the video). Failure to do so will void the warranty. Properly servicing the bearings includes thoroughly cleaning and re-greasing the bearing using Enduro Performance Grease (item # GR-008).
Hub Bearings (Chromium Steel)
Enduro 52100 Chromium Steel bearings perform best when properly maintained. These bearings must be serviced every 6-months by a professional mechanic (watch the video). Failure to do so will void the warranty. Properly servicing the bearings includes thoroughly cleaning and re-greasing the bearing using Enduro Performance Grease (item # GR-008).
Suspension Pivot Bearings
This includes all Chromium Steel, Black Oxide Coated and Stainless Steel bearings. These bearings must be serviced every 6-months by a professional mechanic (watch the video). Failure to do so will void the warranty. Properly servicing the bearings includes thoroughly cleaning and re-greasing the bearing using Enduro Max Grease (item # GR-009).
— Maintenance Made Easy —